Consumers and Stores Return Policies
By admin | submitted on December 23, 2024, 11:13 am
2024 Return Policy Survey: SOME RETAILERS TIGHTEN RETURNS.
Some mainstream retail chains tweaked their return policies this year by shortening the return window for regular or holiday purchases or by adding other restrictions according to Consumer Worlds 21st annual return policy survey. Target, Kohls, Amazon, Walmart, Best Buy and Macys were among the stores making some changes.
Though some are shorter this year, most stores continue to offer extended holiday return periods whereby gifts purchased as early as October first, such as in Walmarts case, can be returned until mid- to late-January, considerably beyond the normal deadline. What hasnt changed is the complexity of stores return policies that are designed in part to reduce return fraud which amounts to over $100 billion a year according to the National Retail Federation. The combined policies of the 11 chains surveyed amount to over 35,000 words and 78 pages of fine print. Amazons return policy alone is 6,300 words and scattered over multiple webpages.
Read more Info at: https://www.consumerworld.org/pages/returns.htm
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| Comments |
forumpal on 26-12-2024
I guess it depends on the Store and the Customer Returns - his/her History of Returns with the Store. |
